what to expect

Your First Swim Session

We recommend that your dog's first swim session is a 50-minute assisted swim session. (If your dog tends to spook at loud noises or fans running, etc., let us know. We have treats and tricks to help make your dog feel comfortable.)
Depending on how your dog reacts to the pool, the swim coach may spend time making your dog feel relaxed before he gets in, maybe with massage on the deck steps. Time spent in the water actually swimming depends entirely on your dog’s inclination to swim.
When the swim session is over, the swim coach talks you through how to help your dog exit the pool safely.
We provide the towels; you dry off your dog. You are welcome to use our dog blow dryer. If it’s ok with you, we give your dog some treats at this point for a job well done.

Before Every Visit

Brush and/or wash your dog to remove loose hair and dirt.
Potty your dog. If he is having problems with bowel movements, let us know.
Don’t feed your dog one hour prior to a swim session.

On The Day

Wear clothes that can get wet and/or bring a change of clothes.
Be on time or a little early—we often have dogs scheduled back-to-back.
Feel free to wait outside if there’s a massage going on (in first room off the lobby).

Life Vests

We do not use life vests. Generally, dogs swim with more freedom of motion without them. We use Watsu Floats around the neck and/or belly when your dog needs a little lift. If you have your own and feel your dog will do better with it on, then please bring it. (We recommend www.ruffwear.com lifejackets—they can be found at REI.)